Don’s knowledge about cars and Saab’s particularly is exceptional. He is honest and fixes only what needs to be fixed. He is personable, and his prices are competitive. I feel lucky to have found Euro Tech in Lakewood!
My wife and I purchased a Saab® 9-3 about 4 years ago and heard that you needed an expert to work on it. We did our research and chose Saab® Colorado as we really liked the personal attention Don gave us when we called.
I know without a doubt you can’t find someone more versed in Saab® vehicles and his staff has been awesome to work with as well. They go through the car with a fine tooth comb every time you take it in, set up warranty work and most importantly are fairly priced and honest about what needs to be done when to keep the car running well.
A specific example of great service was when we had an electronic part fail and had to have the car towed to the shop from the airport after 5:00pm. Don stayed at the shop until 7:00pm to be there to meet us and I knew what was wrong (simple battery connection) and what it would look like to fix it by 9:00am the next morning! We picked up the car that night!
It’s also cool to be able to go into a shop and actually talk to the people that work there and have them treat you like real people and never talk down to you like you’re stupid since you can’t fix your own car. We will continue to buy Saab® cars and will continue to take them to Saab® Colorado [now Euro Tech Colorado].
My experience with ETC started even before I moved to Colorado in 2007- I had driven to Colorado from Wisconsin to visit my daughter, the day before I needed to head back home my warning light came on – since I had a long trip ahead I certainly wasn’t going to start driving without having it checked out.
I was directed to ETC by the owner of a Goodyear store in Lakewood, she told me ETC was the best Saab® repair shop in the Denver area- I certainly have to agree.
Not only did Don get me in to do the repairs needed but he also coordinated some warranty work that was necessary and all in a single day. This kept me from being delayed on my return to Wisconsin.
Since moving to Colorado in 2007 I have become a loyal customer of ETC and will continue to be as long as I live in the area.
A few years back, we changed from another shop to Euro Tech Colorado. What we have found is that Euro Tech is a diamond in the rough. Don, and his team, provide the highest level of service I have ever experienced when interacting with an automative shop. On top of that, I TRUST them. I feel when it comes to our automobiles we have an advocate. Working with Don over the years, I have observed how important integrity is to Don, and how hard he works to preserve the reputation of Euro Tech. As a fellow small business owner, I very much appreciate how hard Don and his staff work on my behalf. We recommend Don without question.
Don does a great job. High quality and friendly. Don’s pricing is very reasonable. I would probably sell my Saab if I didn’t have Don to work on it.
Don has performed all service on my 9-3 for nearly 6 years allowing me to get the max value from my vehicle. The experience has been a dramatic shift from what I was experiencing with a dealership. Don has provided great service and effective repairs, in addition to added value services that have saved me significant dollars over the years. The BG Lifetime protection program qualified me for a turbo replacement, and BG On The Road roadside assistance program provided towing during an emergency. Don’s got your back when the car is in his shop and when you’re on the road.
Since 1999 I have know Don Koziol. 14 yrs later this letter is way over due. Starting with Tallissa at the front desk running this well oiled team brings calmness and efficiency to your car strategy. Don is a car whisperer!!! Words that explain Don are; Knowledge, Quality, Passion, Care and Understanding. People that say “Saab’s are expensive” have not meet this incredible man! Every time I have any kind of car question Eurotech is there for me. If your looking for a new car or need a tune, there is only one team to bring your questions too. Keep it up Eurotech your the best by far!!!
I just wanted you to know how much I appreciate the great customer service you provide. I was thinking the other day about it and you go above-and-beyond in taking care of my car and delivering excellent service. Driving home yesterday I was still in shock that you offered to store my snow tires over the winter. Seriously, in today’s climate of “in-and-out as fast as possible”, your attention to detail and making each customer feel special is really rare. With all the problems I’ve had with my car over the years, I’m just sorry that I didn’t find you sooner. And although it’s a bit of a drive for me to come out to your garage for service, it’s worth every mile!
I found ETC after a misdiagnosis from the dealership and being way overcharged. Don fixed my car, worked with my warranty company, and has kept my Saab running in tip top condition. Talissa and Don always work around my schedule even in an emergency. Talissa does a great job running the office and maintaining the website. I am a loyal client to Euro Tech Colorado and wouldn’t take my Saab anywhere else for repairs.
Recently moved from Canada and one of the hardest things to find in an new city is a dependable, honest, and GOOD mechanic for Saabs! I have a 2001 9-3 Turbo with only 70K so I hope to keep it running. OMG! Did I luck out finding Don! He has fixed so many things already (my engine light keeps going on) and has fixed things that I didn’t realize I really needed (like my drivers side window going down)! LOVE my car again and plan to keep it forever. And, I think the service was an excellent value. Definitely better than the alternatives in Denver which are closer to me.