Don, Talissa and Frankie,
I have ordered a new car and will be trading in my beloved 9-3 convertible. I will miss you all and want you to know how very grateful I am for all the great service, conversations and snuggles (from Frankie)! Hopefully we will cross paths again in the future. I have never had the experience of fully trusting an organization as much as yours.
Thank you so much!
Recently moved from Canada and one of the hardest things to find in an new city is a dependable, honest, and GOOD mechanic for Saabs! I have a 2001 9-3 Turbo with only 70K so I hope to keep it running. OMG! Did I luck out finding Don! He has fixed so many things already (my engine light keeps going on) and has fixed things that I didn’t realize I really needed (like my drivers side window going down)! LOVE my car again and plan to keep it forever. And, I think the service was an excellent value. Definitely better than the alternatives in Denver which are closer to me.
I am the proud owner of a Mini Cooper. I was almost at a point where I thought I may have to give up my car because of the terrible experiences I had with the dealer and thinking there was no one else I could take my car to. It was nothing short of a blessing when I was referred to Don at Euro Tech. He has gone above and beyond protocol many times to help me with my Cooper. He is obviously quite passionate about his work and takes great pride in it too. I can tell you that if you want your car given the best service and repairs possible, the fairest prices, honesty, integrity and even smiling faces to greet you, than you want none other than Euro Tech!
I found ETC after a misdiagnosis from the dealership and being way overcharged. Don fixed my car, worked with my warranty company, and has kept my Saab running in tip top condition. Talissa and Don always work around my schedule even in an emergency. Talissa does a great job running the office and maintaining the website. I am a loyal client to Euro Tech Colorado and wouldn’t take my Saab anywhere else for repairs.
Don has serviced our three Volvo’s since 1988. Service has always been easy to schedule, and work is completed correctly and on time. If there is any issue or delay, Don or Talissa is on the phone with an update. Don has been using and recommending BG products all the years I have been a customer. My Volvo is a C70 coupe that I purchased with 4,000 miles, and currently has over 134,000 miles. Every oil change included BG oil additive. While driving skiing this spring, I noticed some puffs of smoke when I was going downhill at the Eisenhower Tunnel. I made the appointment already thinking the worst. Don checked it out and told me the turbocharger had failed and he would check into the best replacement. He called several days later and said that BG was going to cover the cost of the turbo repair $1,800. This is the type of service that I have always received from Don. Top notch products, personal service and they stand behind everything they do. They even looked up all the paper work to send BG. I have recommended them many times to people that drive the brands that they service.
Don’s knowledge about cars and Saab’s particularly is exceptional. He is honest and fixes only what needs to be fixed. He is personable, and his prices are competitive. I feel lucky to have found Euro Tech in Lakewood!
Before taking my 9-3 to Euro Tech, I had always gone to a Saab dealership that over-charged and treated me like another number. When I had a problem, they would give me the run- around and never the personal attention I now receive at Euro Tech. Don is extremely helpful, explains what he needs to do and will actually show you the problem/fix. At ETC, I feel like a valued customer and confident that I can take my Saab to Don and not worry about being lied to, over-charged or scammed. Not being from Colorado, I feel lucky to have found a mechanic I can trust. He’s awesome! Highly recommend.
My professional relationship with ETC began with a positive twist of fate.
I had been told my 2002 Saab® needed a new engine and had intended to call the dealership to get a new engine quote but my eyes were off on the Dexknows page and I ended up calling Don at ETC instead.
Don took the time to hear my problems and offered to look at the car for free if I had it towed to his shop. He could not believe the engine had failed and was more concerned with solving the challenge and learning than in making a buck. He was absolutely awesome.
I had my car towed that morning and by the end of the day he called me with the good news that it was the air conditioner compressor and not the motor knocking. What a relief. Since then I have only taken my car to Don. He is honest and knows everything about Saab®s and nice as well.
I love the family atmosphere of the shop and I never have to wait for my car or an appointment. His services are extremely cost competitive and he and his team have the customer for life philosophy that has earned my business.
Even though his shop is a far drive for me, I only go there as it gives me great peace of mind. It is a pleasure to do business with ETC.
Don has performed all service on my 9-3 for nearly 6 years allowing me to get the max value from my vehicle. The experience has been a dramatic shift from what I was experiencing with a dealership. Don has provided great service and effective repairs, in addition to added value services that have saved me significant dollars over the years. The BG Lifetime protection program qualified me for a turbo replacement, and BG On The Road roadside assistance program provided towing during an emergency. Don’s got your back when the car is in his shop and when you’re on the road.
My wife and I purchased a Saab® 9-3 about 4 years ago and heard that you needed an expert to work on it. We did our research and chose Saab® Colorado as we really liked the personal attention Don gave us when we called.
I know without a doubt you can’t find someone more versed in Saab® vehicles and his staff has been awesome to work with as well. They go through the car with a fine tooth comb every time you take it in, set up warranty work and most importantly are fairly priced and honest about what needs to be done when to keep the car running well.
A specific example of great service was when we had an electronic part fail and had to have the car towed to the shop from the airport after 5:00pm. Don stayed at the shop until 7:00pm to be there to meet us and I knew what was wrong (simple battery connection) and what it would look like to fix it by 9:00am the next morning! We picked up the car that night!
It’s also cool to be able to go into a shop and actually talk to the people that work there and have them treat you like real people and never talk down to you like you’re stupid since you can’t fix your own car. We will continue to buy Saab® cars and will continue to take them to Saab® Colorado [now Euro Tech Colorado].