While waiting at ETC for my turn (I had the day off and was in no hurry), I got to talking with Don and the customer ahead of me who’s oil change was almost finished. The customer mentioned a squeaking noise that happened under specific conditions. Don made a quick inspection of something around the front left brake rotor and within a few seconds said “Here’s your problem.” It is always a pleasure to see a master at work.
Don has performed all service on my 9-3 for nearly 6 years allowing me to get the max value from my vehicle. The experience has been a dramatic shift from what I was experiencing with a dealership. Don has provided great service and effective repairs, in addition to added value services that have saved me significant dollars over the years. The BG Lifetime protection program qualified me for a turbo replacement, and BG On The Road roadside assistance program provided towing during an emergency. Don’s got your back when the car is in his shop and when you’re on the road.
Before taking my 9-3 to Euro Tech, I had always gone to a Saab dealership that over-charged and treated me like another number. When I had a problem, they would give me the run- around and never the personal attention I now receive at Euro Tech. Don is extremely helpful, explains what he needs to do and will actually show you the problem/fix. At ETC, I feel like a valued customer and confident that I can take my Saab to Don and not worry about being lied to, over-charged or scammed. Not being from Colorado, I feel lucky to have found a mechanic I can trust. He’s awesome! Highly recommend.
My wife and I purchased a Saab® 9-3 about 4 years ago and heard that you needed an expert to work on it. We did our research and chose Saab® Colorado as we really liked the personal attention Don gave us when we called.
I know without a doubt you can’t find someone more versed in Saab® vehicles and his staff has been awesome to work with as well. They go through the car with a fine tooth comb every time you take it in, set up warranty work and most importantly are fairly priced and honest about what needs to be done when to keep the car running well.
A specific example of great service was when we had an electronic part fail and had to have the car towed to the shop from the airport after 5:00pm. Don stayed at the shop until 7:00pm to be there to meet us and I knew what was wrong (simple battery connection) and what it would look like to fix it by 9:00am the next morning! We picked up the car that night!
It’s also cool to be able to go into a shop and actually talk to the people that work there and have them treat you like real people and never talk down to you like you’re stupid since you can’t fix your own car. We will continue to buy Saab® cars and will continue to take them to Saab® Colorado [now Euro Tech Colorado].
Don’s knowledge about cars and Saab’s particularly is exceptional. He is honest and fixes only what needs to be fixed. He is personable, and his prices are competitive. I feel lucky to have found Euro Tech in Lakewood!
I found ETC after a misdiagnosis from the dealership and being way overcharged. Don fixed my car, worked with my warranty company, and has kept my Saab running in tip top condition. Talissa and Don always work around my schedule even in an emergency. Talissa does a great job running the office and maintaining the website. I am a loyal client to Euro Tech Colorado and wouldn’t take my Saab anywhere else for repairs.
Since 1999 I have know Don Koziol. 14 yrs later this letter is way over due. Starting with Tallissa at the front desk running this well oiled team brings calmness and efficiency to your car strategy. Don is a car whisperer!!! Words that explain Don are; Knowledge, Quality, Passion, Care and Understanding. People that say “Saab’s are expensive” have not meet this incredible man! Every time I have any kind of car question Eurotech is there for me. If your looking for a new car or need a tune, there is only one team to bring your questions too. Keep it up Eurotech your the best by far!!!
5 Stars! A month ago I took my Saab in for a quote and Don took the time to test drive my vehicle prior. Come to find out, the ‘necessary’ maintenance told by previous mechanics was NOT necessary, and most importantly, saved me $500-$1,000. Also, the quote was the exact amount at time of service. When does that ever happen? Never. Don is extremely knowledgable, thorough, and honest. I wish I would have found his establishment years ago!
Thanks Euro Tech!
My experience with ETC started even before I moved to Colorado in 2007- I had driven to Colorado from Wisconsin to visit my daughter, the day before I needed to head back home my warning light came on – since I had a long trip ahead I certainly wasn’t going to start driving without having it checked out.
I was directed to ETC by the owner of a Goodyear store in Lakewood, she told me ETC was the best Saab® repair shop in the Denver area- I certainly have to agree.
Not only did Don get me in to do the repairs needed but he also coordinated some warranty work that was necessary and all in a single day. This kept me from being delayed on my return to Wisconsin.
Since moving to Colorado in 2007 I have become a loyal customer of ETC and will continue to be as long as I live in the area.
Recently moved from Canada and one of the hardest things to find in an new city is a dependable, honest, and GOOD mechanic for Saabs! I have a 2001 9-3 Turbo with only 70K so I hope to keep it running. OMG! Did I luck out finding Don! He has fixed so many things already (my engine light keeps going on) and has fixed things that I didn’t realize I really needed (like my drivers side window going down)! LOVE my car again and plan to keep it forever. And, I think the service was an excellent value. Definitely better than the alternatives in Denver which are closer to me.